airports update banner image

ACI-NA's weekly newsletter for and about airports

September 17, 2008

 

 

Summary icon image

This Week In Summary

·                                 Read the Boston Beacon; No @irports Update Next Week»

·                                 ACI-NA Deicing Fluid Survey Foretells Shortages, High Prices»

·                                 FAA Seeks Comments on Proposed Slot Auction Procedures»

·                                 ATA's Petition to Review of Rates and Charges Opposed by ACI-NA»

·                                 Comments Filed on Draft Winter Ops Advisory Circular»

·                                 CBP Seeks to Increase Awareness of Global Entry Pilot Program»

·                                 CBP Unveils Outreach for Land and Sea Travel to Canada»

·                                 GAO Doubts DHS Can Meet Conditions to Expand Visa Waiver Program»

·                                 Airport Technology Committee Reviews FAA's Research Budget»

·                                 Time Running Out To Secure 3-Letter Airport Internet Names»

In The News

·                                 Delta-NWA Deal Backed»

·                                 Media Companies Seek Revenue, Branding at Airports»

·                                 American Airlines Cancels Plan to Lay Off Pilots»

·                                 Connecticut Wants Northeast Flight Plan Halted»

 

 

Hot Topics icon image

 

Hot Topics

 

Read the Boston Beacon; No @irports Update Next Week

ACI-NA's @irports update morphs in the Boston Beacon next week during the ACI World/North America Conference and Exhibition. ACI-NA will be publishing the special convention e-newsletter daily Sunday through Wednesday. The evening newsletter will be available on our website and e-mailed to ACI-NA members so even those not able to attend will be in the loop. The Preview Edition is now available on the web. The next regular edition of @irports update will be published on Oct. 1.

Contact ACI-NA's Tom Smith for more information»

Due to a number of reports in late July, ACI-NA conducted a survey to investigate the possible shortage and pricing of runway pavement deicers in the coming winter season.

The results showed that a number of our member airports will be facing significantly higher costs for potassium acetate, one of the most likely substances an airport would use to deice a runway. Airports reported that they could be paying as much as $8.29 per gallon - a jump of 186 percent in price since last winter. Even more alarming, several airports have reported that manufacturers are reporting a shortage of raw materials and are warning they may not be able to provide sufficient potassium acetate this winter.

The results were forwarded to the Federal Aviation Administration (FAA). On Monday, the FAA released a memo outlining several new products that are currently being tested and, if approved, will be made available to airports. A number of alternative measures are outlined in the memo, as well. The FAA recommends that airports begin to investigate how these alternatives could be used this winter.

View the FAA memo»

View the ACI-NA survey results»

Contact ACI-NA's Matt Griffin for more information»

The Federal Aviation Administration (FAA), in an unprecedented solicitation, is requesting comments on proposed slot auction procedures for the New York airports - part of its on-going rulemaking, which are currently involved in a round of advice-seeking comments. In this latest solicitation, the FAA wants comments on its proposed Auction Procedures by Oct. 1.

The FAA and Department of Transportation have proposed a set of rules to govern the auction of landing slots at LaGuardia, Kennedy and Newark airports as a tool to control the congestion in the New York air space. ACI-NA and others have filed comments opposing the slot auctions. The previously published proposed rules did not outline the auction procedures.

Normally, an administrative agency does not interrupt an on-going rulemaking proceeding by beginning another related proceeding for information-gathering purposes.

In its Auction Procedures document, the FAA states that if its proposed rules on congestion management for the New York airports are adopted, that it expects to conduct the first auction, if any, on Jan. 12, 2009. Participation in the auctions will be limited to certificated U. S. aircraft operators or foreign airlines, who must submit proof that they meet the bidding criteria. The document outlines qualifications, procedures and pre-bid seminar dates.

The FAA envisions a single-round, sealed-bid auction allowing bidders to create packages or bundles of slots. The FAA has decided to utilize a second price model for the auction to overcome objections from competitors that submitted bids but did not win the bids. There may also be reserve prices under certain circumstances.

The government expects to use of an auction services firm to maintain the credibility of the bidding process and provide trial environments for those contemplating participating in the auctions.

View the auction procedures document»

Contract ACI-NA's Monica Hargrove Kemp for more information»

On Sept. 5, the Air Transport Association (ATA) filed a petition in the U.S. Court of Appeals in Washington challenging the Department of Transportation's (DOT) amendments to its "Policy Regarding Airport Rates and Charges," issued in July. On Sept. 11, ACI-NA filed a motion with the court to intervene in the proceeding; ACI-NA expects the request to be granted.

In response to the airlines' petition, ACI-NA condemned the move and reiterated that "DOT recognized that airport proprietors are in the best position to manage the use of the facilities they planned, financed, built and currently operate. They can effectively work with the airlines and the local community to develop rates and charges that address airline over scheduling, congestion and passenger inconvenience and take into consideration unique local circumstances.

"ACI-NA believes that the use of DOT's measures can effectively be combined with existing policies that recognize the importance of promoting competition and providing service to small communities; these are essential components of any program designed to align demand with capacity at congested airports."

The court is expected to issue a timetable for filings and oral arguments in the proceeding after it receives information from the DOT on all the filings submitted in the rulemaking proceeding.

View the ACI-NA motion»

Contact ACI-NA's Debby McElroy  or Monica Hargrove Kemp for more information»

ACI-NA rsubmitted comments on the recently updated Federal Aviation Administration's (FAA) Draft Advisory Circular, AC 150/5200-30C, Airport Winter Safety and Operations.

Among some of the more significant changes made to this advisory circular is the mandate that an airport operator close a runway when nil braking conditions exist and institute a special monitoring program when persistently poor braking conditions exist.

In the comments filed, ACI-NA told the FAA that it opposes the use of an advisory circular to mandate requirements, instead of using the rulemaking process; "By making the actions in Paragraph 5-5 mandatory for airport operators, FAA is engaging in a rulemaking that should be subject to the normal process of notice, review, and public comment. Incorporating these mandatory requirements in this advisory circular is an inappropriate substitution for rulemaking."

ACI-NA raised a number of other issues including the use of Decelerometers or Continuous Friction Metering Equipment, airfield clearance times and snow-control centers.

Review draft AC 150/5200-30C, Airport Winter Safety and Operations»

View ACI-NA's comments»

Contact ACI-NA's Dick Marchi for more information»

U.S. Customs and Border Program (CBP) is seeking assistance in promoting increased awareness of its new trusted traveler pilot program, Global Entry. The pilot program allows the expedited clearance of pre-approved international travelers arriving at Houston George Bush Intercontinental and Washington Dulles International Airports and Terminal 4 at JFK International Airport. The pilot program will expand this fall to Los Angeles International, Hartsfield-Jackson Atlanta International, Chicago O'Hare, Miami International Airports and to the remaining international terminals at JFK.

Once vetted and accepted into the program, the Global Entry passenger may bypass the regular passport line and proceed to the Global Entry kiosk where fingerprints will be used to verify the passenger's identity as a trusted traveler. The pilot program is initially open only to U.S. citizens and lawful permanent residents. However, CBP hopes to start enrolling Dutch and U.K. citizens in early 2009 based on agreements with their countries.

View CBP Global Entry Information Brochure»

Contact ACI-NA's Diane Peterson for more information including a Global Entry advertisement, brochures in various formats, and logos»

While the requirements of the Western Hemisphere Travel Initiation have been effective for air travel since January 2007, U.S. Customs and Border Protection (CBP) will implement all entry requirements on June 1, 2009 for U.S. and Canadian citizens traveling by land or sea. CBP will publicize these requirements in Canada through advertising on television, magazines, and websites and other outreach. In early September, it announced similar efforts to educate the U.S. public about the new requirements.

On June 1, CBP will accept one of the following documents for U.S. entry from Canada by land or sea: passport, U.S. passport card (available to U.S. citizens only), new state/province-issued enhanced driver's licenses, and the CBP trust traveler program cards (FAST for truckers, SENTRI for travelers crossing the U.S.-Mexico land border and NEXUS for travelers crossing the U.S.-Canada land and maritime borders and flying from Canada to the United States).

For air travel, CBP accepts passports at all ports of entry and NEXUS cards at the eight Canadian preclearance airports -- Calgary, Edmonton, Halifax, Montreal, Ottawa, Toronto, Vancouver and Winnipeg. The U.S. passport card is not valid for air travel.

View CBP's press release»

Contact ACI-NA's Diane Peterson for more information»

A Sept. 15 report by the Government Accountability Office (GAO) questions the ability of the Department of Home Security (DHS) to implement elements of US VISIT and the Visa Waiver Program. The auditors doubt DHS can meet deadlines spelled out in the program that are key to implementing it.

DHS hopes to use its authority to admit countries in Central, Eastern, Southern Europe and South Korea into the Visa Waiver Program. If a country's visa refusal rate is greater than 3 percent, but less than 10 percent, DHS can admit the country into the program. However, the GAO questions whether DHS can certify that it can verify the departure of not less than 97 percent of foreign nationals exiting through U.S. airports and that the Electronic System for Travel Authorization (ESTA) is fully operational. It is also skeptical that DHS will be able to publicize ESTA effectively enough to implement by its planned date of Jan. 12, 2009. Passengers participating in the visa waiver program must obtain an authorization prior to U.S. travel through ESTA.

GAO argues that DHS probably cannot implement US-VISIT Exit at airports by July 1, deadline because of the opposition by airlines.

View the GAO report»

Contact ACI-NA's Diane Peterson for more information»

Research, Engineering and Development Advisory Committee met at the William F. Hughes FAA Technical Center at the Atlantic City Airport on September 10 & 11, 2008. This subcommittee includes representatives of ACI-NA, Boeing, Air Line Pilots Association, Denver International Airport, the Port Authority of New York and New Jersey and FAA. It provides oversight and advice on the FAA's airport technology research program, which supports the Office of Airports planning, safety, pavement and airport standards development programs.

The current research budget provides for $15.6 million in contract authority supported by $3 million in personnel costs. The contract authority is split with 46 percent for paving projects and 54 percent for design, safety, planning and airport standards development.

Contact ACI-NA's Richard Marchi for more information»

Airports have until Nov. 30 to retain exclusive use of their IATA 3-letter airport code in the .areo Internet domain name. "Airports that do not secure their unique 3-letter airport codes will find their unique brands taken over by anyone else in the aviation sector after Nov. 30," said Uma Murali, CEO of NamesBeyond, the official registrar for .aero. "It costs airports less than $0.25 a day to protect their brand now. Litigation or arbitration later costs tens of thousands of dollars and uncertainty over recovering the airport code."

Several high profile North American airports, including Portland International Airport, Philadelphia International airport, Phoenix International airport, Memphis International Airport, Huntsville International Airport, have obtained their IATA code names.

Visit www.namesbeyond.com for more information»

^ Back to top

 

 

 

 

Industry News icon image

 

Industry News Briefs

 

Detroit Free Press, Sept. 16

Four advisory firms are recommending that shareholders approve Delta Air Lines' proposed purchase of Northwest Airlines.

 

Read the complete article»

CNN Money, Sept.15

USA Today, Sports Illustrated open new stores Wednesday, as part of the media's airport expansion.

 

Read the complete article»

 

Associated Press, Sept. 12, By David Koenig

American Airlines, which is reducing flights the rest of the year, said Friday it has canceled plans to lay off more pilots because of a surge in retirements.

 

Read the complete article»

Connecticut Wants Northeast Flight Plan Halted

The Hartford Courant, Sept. 12, Associated Press,

Connecticut Attorney General Richard Blumenthal said Friday that he has asked a federal court to halt a new flight pattern plan for airports in New York, New Jersey and Philadelphia, citing noise, pollution and other issues.

 

Read the complete article»

^ Back to top

 

 

 

 

Events icon image

 

Events On Approach

 

2008 ACI WORLD/NORTH AMERICA CONFERENCE & EXHIBITION SPOTLIGHT: See You in Boston!
Prepare for Departure to Boston! The ACI World/
Boston_logo_cropped_2North America Conference & Exhibition is just a few days away.

For those attending, Boston Logan International Airport is three miles from downtown Boston, an approximately 15-minute drive, depending on traffic. A taxi from the airport to downtown costs between $25 to $30, per person one-way. There are a number of shared-ride, shuttle van services available that cost $10, per person one-way from the airport to downtown. Be sure to stop by the Logan Airport Welcome Booths located in the arrivals area of each terminal!

 

We hope to see you in Boston!

 

More details: Updated Exhibition & Conference agenda, registration, and hotel information.

 

2008 Events on Approach

Public Safety & Security Conference
Oct. 20-22
The Ritz-Carlton Pentagon City
Arlington, Va.
Ph: (703) 415-5000
Hotel cut-off date: Sept. 26

Airport SMS: From FAA Pilot Program to Implementation
Oct. 30-31
Renaissance Harborplace Hotel
Baltimore
Ph: (410) 547-1200
Hotel cut-off date: Oct. 10

Airport Concessions Conference
Nov. 10-13
The Fairmont Royal York
Toronto
PH: (800) 663-7229
Hotel cut-off: Oct. 20

ACI-NA / ACC / FAA NEPA Essentials Workshop
Nov. 13-14
Marriott Tampa Airport
Tampa
PH: (813) 879-5151
Hotel cut-off: Oct. 22

Public Safety & Security Fall Conference: Cut-Off Date Approaching
This two-day Public Safety & Security Conference scheduled for Oct. 20-22 in Arlington, Va., brings together airport officials, government officials, vendors, and consultants from across the United States and Canada to consider key aviation security and public safety issues and policies. The hotel cut-off date and early-bird registration rate deadlines are approaching fast. Be sure to make your reservations and register for the conference by Sept. 26. Don't miss out on the savings! Register today.

More details: Agenda, housing and registration»

Airport SMS: From FAA Pilot Program to Implementation
ACI-NA, American Association of Airport Executives (AAAE), and The Mitre Corp., in collaboration with the Federal Aviation Administration (FAA), are pleased to present the conference, "Airport SMS: From FAA Pilot Program to Implementation," to be held Oct. 30-31 in Baltimore. Over the past year, pilot programs funded by the FAA have been testing the Safety Management System (SMS) concept at various airports. The results of the pilot program will be released at the conference. This conference brings the leadership of the FAA to explain the goals and objectives for SMS at U.S. airports. The conference will also incorporate other aviation sectors that are already moving forward with SMS, such as air traffic and air carriers, in order to learn from their experiences. The conference will give participants the unique opportunity to hear first-hand from pilot airports what challenges, successes and findings they have achieved.

More details: Agenda, registration and hotel information»

2008 Airport Concessions Conference: Hockey Hall of Fame
Join us Nov. 10-13 in Toronto for the 2008 Airport Concessions Conference at the Fairmont Royal York Hotel. This year's conference features the 2008 Griesbach Excellence in Concessions Awards luncheon, speed dating, rotating roundtables, excellent speakers including David Clanachan, COO, Tim Horton's U.S. & International, as well as an exciting closing night event at the Hockey Hall of Fame. Wear your favorite hockey jersey, a pair of jeans, and don't forget your cameras! You won't want to miss out on this exciting closing night event hosted by the Greater Toronto Airport Authority in which you'll have the chance to network with fellow professionals, compete in various hockey competitions, and see the Stanley Cup. Register today.

More details: Registration, passport information, hotel information, and more»

ACI-NA / ACC / FAA NEPA Essentials Workshop
This workshop will take place Nov. 13-14 in Tampa. Make National Environmental Policy Act (NEPA) work. Help the Federal Aviation Administration review airport projects under the law - efficiently and reasonably. Navigating FAA project reviews under NEPA and other federal requirements without wasting time and money requires thorough preparation and intelligent responses to FAA. The FAA recently updated its two basic environmental review orders (1050.1E and 5050.4B), and issued a completely new supplemental guidance book (the Desk Reference for Airport Actions). The FAA has changed its approach to environmental processing of airport projects. Learn how to work well in this new world.

More details: Agenda, registration and hotel information»

International Aviation Issues Seminar
This year's International Aviation Issues Seminar will take place at the Westin Embassy Row in Washington, D.C., Dec. 4-5. This annual seminar brings together top airport and airline management, government officials and consultants, to explore the latest developments in international air travel, government air transport policies and negotiations and facilitation policies/procedures which impact airports' ability to retain and secure new international air service. The seminar will be held from 9 a.m. to 5 p.m. on Dec. 4 and will conclude with the ACI-NA's annual holiday reception that evening.

More details: Housing and registration»

 

See upcoming ACI-NA Events»

^ Back to top

 

 

 

 

Update icon image

 

Committee Update

 

Public Safety and Security Committee

The Public Safety and Security Committee's mission is to enhance the safety and security of airports by providing recommendations to industry and government for aviation safety and security policies, identifying and promoting best practices in aviation safety and security, and identifying and/or developing educational and technological resources that help accomplish airport safety and security objectives.

Recently the committee has focused on the following issues:

  • The committee helped ensure that the Transportation Security Administration (TSA), the Department of Homeland Security (DHS) and airlines were involved in the South East Airports Disaster Operations Group (SEADOG) and their coordinated efforts as Hurricane Ike struck southeast Texas.
  • In response to TSA's proposed amendment to Airport Security Programs, the committee has collected airport comments on the Security Tamper Evident Bags - comments are due to TSA on Sept. 19.
  • The committee continues working with TSA to resolve airport concerns regarding Security Directive 1542-01-10E.
  • The committee continues to focus on the use of biometrics for airport access control systems, specifically regarding interoperability and costs of such systems.

The committee will sponsor its next conference in Washington on Oct. 20-22.

Contact ACI-NA's Lydia Kellogg for more information»

Learn more about ACI-NA Committees and Programs»

^ Back to top

 

 

 

 

Members Spotlight icon

 

Member Spotlight

 

Sacramento County Airport System

The Sacramento County Airport System manages four airports in Sacramento County: Mather Airport, Executive Airport, Franklin Field and Sacramento International.

In June 2008, the county airport system broke ground on the "Big Build," a $1.27 billion terminal project at Sacramento International Airport to accommodate the region's growing population and visitors. Making headlines as the largest capital improvement project in Sacramento County history, Big Build will meet the needs of passengers and commercial aviation at the 40th busiest North American airport for decades to come. The new terminal project is comprised of a landside terminal with hotel, an airside concourse with integrated customs facilities, a state-of-the-art people mover, a two-level roadway system and 5,000-car parking garage. Estimated completion for the Big Build is late 2011.

Visit Sacramento County Airport System's website or the Big Build mini-site»

^ Back to top

 

 

 

 

aci-na.org icon

 

aci-na.org

 

Recent Blogs

In case you missed it, last week ACI-NA President Greg Principato posted a blog reflecting on the impact of 9/11 and the future of aviation security. Greg hopes to keep his blog readers up to date on next week's ACI World/North America Conference & Exhibition, please visit his blog's home page for the latest musings.

More Research Posted on the Web

Two new research reports were posted to the web:

  • Managing Risks In Civil Aviation: A Review of the FAA's Approach to Safety. The U.S. Department of Transportation has released a report that examines the U.S. Federal Aviation Administration's (FAA's) safety culture and approach to safety management. The report includes a series of recommendations designed to improve the FAA's safety culture and its implementation of an aviation safety system.

^ Back to top

 

 

 

 

Members Spotlight icon

 

Info Desk

 

International Visitation Up 11 Percent in First Six Months of 2008

The U.S. Department of Commerce announced that 23.9 million international visitors traveled to the United States during the first six months of 2008, an increase of 11 percent over the same period in 2007. In June 2008, total visitation was 4.0 million, an increase of 8 percent over June 2007.

International visitors spent $69.9 billion from January through June 2008, an increase of 23 percent over the first half of 2007. In June 2008, visitors spent $12.2 billion, an increase of 24 percent over June 2007.

View the press release and table»

^ Back to top

 

 

 

 

 

 

 

In This Issue

 

 

 

 

Public Safety & Security Conference
Oct. 20-22
Arlington, Va.

Airport SMS

Oct. 30-31
Baltimore

 

 

 

 

 

@irports update is sent each week to ACI-NA members and partners. If you wish to add a name(s) from your organization to the ACI-NA database, please e-mail ACI-NA's Joe Weidlich.

 

 

 

 

 

About ACI-NA
Airports Council International-North America
is the "Voice of Airports" representing local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. ACI-NA member airports enplane more than 95 percent of the domestic and virtually all the international airline passenger and cargo traffic in North America. ACI-NA Associate members represent a wide variety of businesses that provide products and services to the aviation and airport industry.

 

 

 

 

 

Subscribe to Daily Clips
ACI-NA offers access to the day's top airport and aviation news via e-mail. E-mail us at onlineservices@aci-na.org to subscribe to this free service for members!

 

 

 

 

 

Jobs & RFPs
Don't forget the ACI-NA Web site when you are trying to fill a staff position. As a member benefit, airports and associate members can post free job announcements. In addition, member airports can post their RFPs and other contract solicitations on the ACI-NA Web site.

Contact ACI-NA's webmaster for more information»

 

 

 

 

 

ACI-NA 2008
Board of Directors
Executive Committee

Randall "Randy" H. Walker,
Chairman

Director of Aviation
Clark County Department
of Aviation

John D. Clark, III,
First Vice Chairman

Executive Director/CEO
Jacksonville Aviation
Authority

G. Hardy Acree,
Second Vice Chairman

Director of Airports
Sacramento County Airport
System

Frank R. Miller,
Secretary-Treasurer
Airport Director
Pensacola Regional Airport

Fredrick "Rick" J. Piccolo,
Immediate Past Chairman

President and CEO
Sarasota Manatee Airport Authority

Barry Rempel
Ex-officio

President and CEO
Winnipeg Airports Authority

Directors

Bruce Carter
Director of Aviation
Metropolitan Airport Authority of Rock Island County

Benjamin R. DeCosta
General Manager
Hartsfield-Jackson
Atlanta International Airport

David. N. Edwards, Jr.
Airport Director
Asheville Regional
Airport
Authority

Jim M. Ethridge
Commissioner
Memphis-Shelby County Airport
Authority

Bradley S. Livingston
Airport Director
Dane County Regional Airport

William F. Marrison
President
Metropolitan Knoxville Airport
Authority

Charles "Skip" T. Miller
Executive Director of Airports
Louisville Regional Airport Authority

Reginald K. Milley
President and CEO
Edmonton Regional Airports Authority

Stephen J. Mitchell
Commissioner
Hillsborough County Aviation Authority

Mark Reis
Managing Director
Seattle-Tacoma International Airport

Bill Restall 
President/CEO
Saskatoon Airport Authority

Maureen Riley
Executive Director
Salt Lake City International Airport

Lester W. Robinson
CEO
Wayne County Airport Authority

William R. Vanecek
Director of Aviation
Buffalo Niagara International Airport

Mark VanLoh
Director of Aviation
Kansas City Aviation Department

Joseph W. Waller
Vice President,
Business Development HMSHost Corporation

ACI-NA President
Greg Principato


2008 Associates Board
of Directors
Executive Committee

Susan Kurland, Chair
Director
Depfa First Albany Securities

Robert A. Hazel, Vice Chair
Director
Oliver Wyman

Joseph W. Waller,
Immediate Past Chair

Vice President,
Business Development HMSHost Corporation

Fredrick J. (Rick) Piccolo,
ACI-NA Board Liaison

President & CEO
Sarasota Manatee Airport
Authority

Directors
Donald G. Andrews

Vice President -- Aviation Reynolds, Smith and Hills

Leslie K. Cappetta
President and CEO
SSP America

Joseph DiDomizio
COO
Hudson Group


Oris Dunham
Dunham Group LLC

Shauna Forsythe
President
Alliance Airport Advertising

Laddie E. Irion
Vice President
Director Air Transportation
URS

Deborah T. Meehan
President & COO
SH&E

David Naleway
Jacobs

Mark A. Perryman
President
Landrum & Brown, Inc.

Randy D. Pope, P.E.
Associate Vice President
Aviation & Facilities Group
Burns & McDonnell

 

 

 

 

 

 

View past issues in the @irports update archive»

 

 

 

 

 

 

 

 

Airports Council International- North America (ACI-NA)
1775 K Street NWSuite 500Washington, DC 20006
P: (202) 293-8500 • F: (202) 331-1362 • E: publications@aci-na.org

To receive @irports update as a plain text email instead of HTML, please send a blank message to ACINA-text-ciNJe@listpilot.net

Under the terms of U.S. federal legislation, this e-mail may be considered an "advertisement" or "solicitation." If you do not wish to receive any further emails from ACI-NA, please send an email to: jweidlich@aci-na.org with the words "OPT-OUT" in the subject line. You may notify us with your decision to opt-out within 30 days of receiving this email. If you choose to opt out of receiving e-mail from ACI-NA, you will no longer receive ACI-NA e-newsletters, notices of upcoming meetings, sponsorship opportunities, etc. If you prefer to unsubscribe from certain electronic publications rather than opt-out from email communications entirely, please email such request to publications@aci-na.org. It may take up to 10 days to process your request. The postal address for ACI-NA is: 1775 K Street, N.W., Suite 500, Washington, DC 20006.