2011 Marketing & Communications Conference and JumpStartĀ®

June 20, 2011 - June 23, 2011 / Cleveland, OH

Hotel Information

24 Public Square
Cleveland, Ohio 44113
(216) 696-5600

The ACI-NA group rate at the Renaissance Cleveland Hotel is sold out. Additional rooms at the ACI-NA group rate of $149 (plus tax) have been secured at the Cleveland Marriott Downtown at Key Center, which is walking distance to the Renaissance Cleveland Hotel.  Please call the hotel directly at  216-696-9200 or toll-free 1-888-236-2427 and reference the ACI-NA Marketing & Communications Conference. Rooms in the overflow block will be available until May 19, 2011.

Cleveland Marriott Downtown at Key Center
127 Public Square
Cleveland, OH  44114


Cleveland Convention and Visitors Bureau

Cleveland Hopkins International Airport


This conference will provide airport media relations, air service development, marketing, customer service and community relations professionals key information to re-energize marketing and communications programs. Don’t miss the opportunity to learn more about new, powerful tools to keep your airport in the loop.  At JumpStart®, airport marketers will meet one-on-one with airline decision-makers to make the case for new air service.

Arrivals at CLE
CLE will be providing a special welcome service for delegates and it will be helpful to know your arriving flight and scheduled arrival time. Also, a complimentary round-trip ticket on the RTA Red Line Train from the airport to the hotel.  We will provide the ticket to delegates at CLE upon their arrival. Please send your arriving flight itinerary to Kathleen Page (kpage@clevelandairport.com) at the Cleveland Airport System.

Cleveland Indian Group Ticket Price and Dates, Click here.

Post Convention Trip to Cedar Point Amusement Park – Friday, June 24

The number-one rated amusement park in the world for 13 consecutive years, Cedar Point is roughly an hour drive west of Cleveland in Sandusky, Ohio. Opening in 1870 on a tree lined peninsula along Lake Erie, it has been a Midwest family tradition for generations, but has since become better known as the roller coaster capital of the world-boasting 17 roller coasters!  Among those rides for the most daring thrill seekers are Top Thrill Dragster, Millennium Force, Magnum XL-200, Gemini, Mean Streak, Mantis, Maverick, and the brand new WindSeeker (a swing ride that ascends to over 300 feet in the air).  However, there are plenty of rides for the more faint of heart as well as numerous children’s and family attractions including Snoopy and the Peanuts gang.

Our bus will leave the Renaissance Hotel at 9 a.m. for a full day of fun, returning to the hotel at 10 p.m. The park is open from 10 a.m. to 10 p.m., and we will be there from 10 a.m. to 9 p.m.  The cost of the trip (including tickets and charter bus) will be $57 for persons 48 inches and over, and $44 for those less than 48 inches tall.  Please advise if you will be joining us but have your own transportation, as we will provide you our Cedar Point group admission rates.  You must let us know if you are attending by May 18, so we can confirm the bus.  Those who are coming will receive an email confirmation of the trip, along with instructions for payment (which will be required in advance).  We need a minimum of 29 to utilize the bus- if we end up with a smaller group, we will still attempt the outing but with other transportation. Contact Todd Payne (tpayne@clevelandairport.com) to reserve a spot.

Who Should Attend
  • Media Relations Representatives 
  • Public Affairs Officers
  • Customer Service Professionals
  • Air Service Marketing Representatives
Registration Information

Regular Registration Fees (after May 19)
Marketing & Communications Conference and JumpStart Registration
ACI/ACI-NA Member:  $895
Non-Member:  $1295

JumpStart ONLY Registration
ACI/ACI-NA Member:  $460
Non-Member:  $660

If you do not have an ACI-NA website login, you can create an account.
Helpful Hint:  Your login is your e-mail address.  If you have forgotten your password, it can be e-mailed to you via the online registration process.

If you need assistance creating an account or registering online, please call ACI-NA at (202) 293-8500.

Please note:  Registration fees will be fully refunded if written notice is received by ACI-NA no later than Thursday, May 19, 2011.  After this date, refunds will have a $75 processing fee per person deducted.  No refunds will be issued, for any reason, for cancellations received after Friday, June 3, 2011.  Substitutions will be honored at any time.  All no-shows will be billed.

Host Airport