ACI-NA Webinar - Managing from a Place of Influence (Airport Members Only)

Executive Summary: Operations managers rely on timely and accurate information and insight to face uncertainty with confident, well-reasoned decisions. Much of this is provided by their support functions. To show up most valuably, leaders of functions like Human Resources and Finance must be adept at knowing how and when to influence business decisions. Influence skills, shaping the attitude and actions of others, are just as important as good decision-making abilities for functions like HR, Finance, and Legal. This webinar will cover the following:

  • How to create a receptive audience for your expertise and value add.
  • How to answer the question, “What’s it time for now?” in terms of providing strategic insight and direction.
  • How to formulate smart questions that gets others leaning into valuable conversations.
  • How to be a conversational leader, especially in times of ambiguity and complexity.
  • How to earn and solidify your seat at the business leadership table.

Speaker Bios:

  • With over 30 years of experience as a business executive, consultant, and executive coach, Bob Johnson, CEO of Conversant will conduct this informative presentation.  Bob has more than two decades of experience as an HR executive in Hewlett-Packard including VP of HR for the Ink-jet Supplies business and VP leading the development of high potential leaders at the corporate level. Since joining Conversant, Bob's diverse clients have included Humana, The Nature Conservancy, Wynn Las Vegas, Kimberly-Clark, and The Energy Foundation.
  • Anne Murray Allen is Partner and VP at Conversant. Anne’s career working in organizations has been both as an insider and as a consultant to large multi-national organizations. She is a systems-thinker who has had bottom-line experience in a variety of organizational functions. Anne co-authored the 2005 Reflections Journal article, "The Nature of Social Collaboration: How Work Really Gets Done," and she published  an article for the OD Practioner in 2012 on culture integration when merging organizations. She is a past recipient of an American Society of Training and Development (ASTD) Torch Award. 
  • Bobbi Stedman serves on the executive team for the Port of Portland as Director of Human Resources.  Bobbi has 20+ years of experience in human resource management and has spent the last 16 years in executive human resource leadership roles with large, global companies such as Vestas North American Wind Technology, Philips North America and adidas-Salomon North America. Her primary areas of functional expertise are in human resource strategy, organizational design and development, business transformation, executive coaching, employee engagement, and employee relations.  

You can learn more about Conversant here: 

When: The webinar is scheduled for Wednesday, September 9th at 1:00-2:00 p.m. ET. Please mark the date on your calendar and refer to the dial-in instruction below.

To join the online meeting, please follow the step by step directions below:

Registration ( is required to attend this webinar.

After you register, you will receive a confirmation email message that contains detailed information about joining the event. (After you click the link to join the online event in your registration confirmation email, you will need to click “I Will Call In” icon. The dial-in number, access code, and attendee ID will be provided to you to access the audio).

ACI-NA Contact:

We look forward to your participation. If you have any questions, please contact Nancy Zimini at