ACI-NA Compensation & Benefits Benchmarking Survey

ACI-NA has retained the services of Western Management Group, a respected international survey firm, to conduct surveys and safeguard the confidential database. Click here for more detailed information about the survey.

Background:  Through the efforts of the ACI-NA’s Compensation & Benefits Working Group, the first industry-specific compensation-and-benefits survey was launched in 2008, and published in early 2009. ACI-NA had an outstanding response from the U.S. airports who participated, which demonstrated the importance of this survey to the airport industry. Survey participation has continued to grow each year and has maintained an 85% repeat of participants, which not only confirms the usefulness of the survey, but also allows participants to monitor salary growth year to year even more accurately.

Continued Survey Preparation:  The planning process for future editions of the ACI-NA Compensation and Benefit Benchmarking Survey tool is an ongoing exercise. Users should continue to provide feedback as ACI-NA’s Compensation & Benefits Working Group will continue to work with Western Management Group to increase job coverage and to ensure that the needs of the airport industry are met.

The 2016 edition of the survey will become available early in February 2016.  Materials were mailed out to ACI-NA airport members by the survey company, Western Management Group (WMG) in the fourth quarter of 2015.  Four new job descriptions were added while several others were amended; also, incentive discount rates were made available to encourage additional submissions.  In 2016, 124 US airports and 15 Canadian airports have provided data (a total of 139); which surpasses last year’s total of 125 airports/authorities participating.  The compensation survey results can only be purchased by participants in the survey.  To view the 2016 Survey summary, please click here:

The benefits and pay practices portion of the survey is collected separately from the salary data through PolicyCentral, Western Management Group’s online policy and benefits collection and reporting tool. This portion of the survey is available to all airports and airport authorities at NO COST. You do not have to be a participant in the salary survey to gain access to this tool. Call Western Management Group for your username and password and go to and click on the PolicyCentral logo. You will find over 80 benefits and policy topics such as average merit budget and salary structure adjustments. Once you Input your own airport’s information, you can create a report that includes data from other airports’ submissions or from the entire database.