2010 Media Relations Seminar

Jan. 27-29 Las Vegas, NV

All presentations are given in PDF format. Click on a presenter's name to begin the download.

Please direct all queries regarding this conference to Victoria Houghton at vhoughton@aci-na.org.

Click here
to download the full conference agenda.



Thursday, Jan. 28 Presentations

Social Media Discussion and Roundtable: Implementing/Pitching


Social Media: Customer Service Communication

  • Nancy Castles, Public & Community Relations Director, LAWA/Los Angeles International Airport
  • Krista Kealey, Vice President, Communications and Public Affairs, Ottawa International Airport
  • Julie Rodriguez, Public Information Manager, Phoenix Sky Harbor International Airport

NextGen Begins and Ends at MY Airport?

  • Chris Oswald, Vice President, Safety and Technical Operations, ACI-NA



Friday, Jan. 29 Presentations

Managing Communications During an Aircraft Disaster

  • Tara Hamilton, Public Affairs Manager, Metropolitan Washington Airports

Crisis Communications for the Pros