Meetings and Conferences

2009 ACI-NA Customer Service & Aviation Education Conference
April 22, 2009 - April 24, 2009


OVERVIEW

This conference brings together airport management professionals to examine the trends and best practices in airport customer service practices. Attendees will learn about employee recognition and leadership programs, environmentally friendly customer service initiatives, airport-tenant relationship enhancement and much more.

The conference will kick off with an airport tour of Detroit Metropolitan Wayne County Airport, followed by a welcome reception on Wednesday, April 22. Conference programming will run all day Thursday, April 23 and Friday, April 24. 

 

AGENDA

Conference agenda (PDF) as of April 21, 2009.

 

REGISTRATION

Registration will be available onsite during the following hours:

Thursday, April 23: 7:00 a.m. - 3:15 p.m.

Friday, April 24: 7:00 a.m. - 10:300 a.m.

  

CONFERENCE VENUE DETAILS

 

Westin Book Cadillac Hotel Detroit
1114 Washington Blvd.
Detroit, MI, 48226
(888) 627-7150

 

Local Weather

 

Visit Detroit

 

Detroit Metro Wayne Airport Authority
Host of the 2009 of the 2009 ACI-NA Customer Service and Aviation Education Seminar

 

SPONSORSHIP OPPORTUNITIES

ACI-NA will accept voluntary sponsorships for its conferences and events.  ACI-NA Members have first preference in sponsorship opportunities.  Sponsorship opportunities are officially open as of Thursday, January 15, 2009.  All sponsorships will be available to ACI-NA Members on a first-come, first-served basis, and will be awarded by date and time stamp on reply e-mail or fax.  After Thursday, January 29, 2009, any remaining sponsorship opportunities will be made available to non-members.  For more information on sponsorship opportunities for this meeting, please contact Amy Peters at (202) 293-8500 or apeters@aci-na.org.

Download the sponsorship opportunities and benefits as of January 15, 2009.

 

CONTACTS