By Debby McElroy In an energetic presentation Monday morning, Nick Bilton, Lead Technology Reporter for The New York Times, provided attendees a fascinating look at cutting edge technology trends. He emphasized that tech-savvy travelers want a conversation, with access to immediate and up-to-date information. “They want that in all the experiences where they spend money,” [...]
Keynote Speaker Bilton Emphasizes “The Conversation”
http://www.aci-na.org/blog/2010/09/27/keynote-speaker-bilton-emphasizes-%e2%80%9cthe-conversation%e2%80%9d/
Portland International Jetport Is A Growing Concern
By Jane Calderwood While in Maine last week, I went to visit Paul Bradbury, Director of the Portland International Jetport (PWM). Having worked closely with PWM in the mid-90s during their last major expansion project (while working for Maine Senator Olympia Snowe), I couldn’t resist the opportunity to get a first hand look at the [...]
http://www.aci-na.org/blog/2010/08/31/portland-international-jetport-is-a-growing-concern/
DHS Eliminates I-94W Form for Visa Waiver Passengers
In a statement issued today, ACI-NA President Greg Principato said: “ACI-NA has been urging DHS, U.S. Customs and Border Protection (CBP) and predecessor agencies for a number of years to eliminate the burden on travelers of completing the paper I-94W form, as CBP already receives the passenger data electronically. Eliminating the I-94W form makes it [...]
http://www.aci-na.org/blog/2010/05/20/dhs-eliminates-i-94w-form-for-visa-waiver-passengers/
Airport service – the Disney way
By Christine Cusatis, Editor, Centerlines magazine Disney World is renowned for its ability to evoke fantasy and wonder in the young and old alike. But according to Meg Crofton, president of the Walt Disney World Resort, the magic begins when travelers enter the airport. “Your business and mine are closely linked,” Crofton said in an [...]
http://www.aci-na.org/blog/2010/04/28/airport-service-%e2%80%93-the-disney-way/
What Happened in Vegas
Last week, roughly 60 airport media relations and public affairs professionals attended the 2010 ACI-NA Media Relations & Crisis Communications Seminar in Las Vegas, to discuss the challenges and opportunities in investing in social media outlets, and to share best practices in media relations and crisis communications. Attendees spent most of Thursday discussing the merits [...]
http://www.aci-na.org/blog/2010/02/02/what-happened-in-vegas/
