By Tom Smith Leadership trainer Marnie E. Green, of Phoenix-based Management Education Group, offered to a cross-section of the airport industry tips on how to prepare the next generation of leaders. Speaking on Tuesday in Phoenix to the Economic and Human Capital Conference and the Business Information Technology Conference, Green noted, as the industry needs [...]
All posts in category Training
Preparing Future Airport Leaders
Posted by webmaster on May 4, 2011
http://www.aci-na.org/blog/2011/05/04/preparing-future-airport-leaders/
Philadelphia Airport Director Greets Conference Lawyers
On day two of ACI-NA’s Spring Legal Conference, attendees were greeted by Philadelphia International Airport Director Mark Gale. Introduced by Divisional City Solicitor Joseph Messina, attendees learned that Gale began at the airport as an intern and later returned to assume a variety of positions following his graduation from Emery Riddle University. He became Airport [...]
Posted by webmaster on April 15, 2011
http://www.aci-na.org/blog/2011/04/15/philadelphia-airport-director-greets-conference-lawyers/
Customers Are Not Just Another Can of Soup
By Stephenie Brooks Chicken noodle, cream of mushroom, tomato—um, no thank you. No canned soup for me. I prefer it home made, and garnished with customer service. At the ACI-NA Customer Service & Aviation Education Conference held last week in Denver, the point was made by Sally Covington, deputy manager of aviation Marketing and public [...]
Posted by webmaster on March 23, 2011
http://www.aci-na.org/blog/2011/03/23/customers-are-not-just-another-can-of-soup/
Planning Better, “NEPA-ing” Better in Long Beach
By Chris Oswald Jessica Steinhilber and I spent this week in Long Beach at the Airport Planning Redefined Course and the NEPA Essentials Workshop co-sponsored by ACI-NA, the Airport Consultants Council, and the FAA. Over 70 planners and environmental specialists from airports, the FAA, and the consulting community attended the events to learn how to [...]
Posted by webmaster on October 22, 2010
http://www.aci-na.org/blog/2010/10/22/planning-better-%e2%80%9cnepa-ing%e2%80%9d-better-in-long-beach/
HR Aviation Industry Trends
By Nancy Zimini The Human Resources Committee invited speakers, Thella Bowes, CEO, San Diego Airport Authority and her HR Director, Jeff Lindeman to address the current state of the aviation industry and future challenges, e.g., the impact on airports and the role that the HR function can play in building and retaining future human capital [...]
Posted by webmaster on September 28, 2010
http://www.aci-na.org/blog/2010/09/28/hr-aviation-industry-trends/