Airport service – the Disney way
By Christine Cusatis, Editor, Centerlines magazine Disney World is renowned for its ability to evoke fantasy and wonder in the young and old alike. But according to Meg Crofton, president of the Walt Disney World Resort, the magic begins when travelers enter the airport. “Your business and mine are closely linked,” Crofton said in an [...]
Airport Management Accreditation Program Takes Off
I saw this photo and immediately wanted to post it and let folks know what all these acroynms in the poster behind us in the photo actually mean, and why they are becoming well known among airport operators worldwide. ACI and ICAO launched the global Airport Management Professional Accreditation Program (AMPAP) in March 2007. Airport [...]