By Morgan Dye Airports Council International-North America (ACI-NA) President Greg Principato this morning recognized John Infanger, editorial director for Airport Business Magazine, for 25 years of service to the aviation community at the ACI-NA 20th Annual Conference & Exhibition. Statement of ACI-NA President Greg Principato: “For 25 years, John Infanger has covered the airport and [...]
Airports Honor John Infanger (@airportbusiness) for 25 Years of Service
http://www.aci-na.org/blog/2011/10/18/airports-honor-john-infanger-airportbusiness-for-25-years-of-service/
ACI-NA Launches Website Redesign
By Morgan Dye Airports Council International-North America (ACI-NA) has launched a redesign of its website at www.aci-na.org. The new design is intended to better serve the needs of its airport and associate members by focusing on the most relevant content and providing enhanced functionality with improved navigational aids. “We’re pleased to introduce the redesigned website, [...]
http://www.aci-na.org/blog/2011/09/15/aci-na-launches-website-redesign/
2011 JumpStart® Sets New Records
By Aneil Patel and Liying Gu Over 350 airport and airline representatives gathered i Cleveland, OH this week for the ACI-NA Marketing and Communications & JumpStart Air Service Development Program. The ACI-NA JumpStart® Program is the premier airport-to-airline networking program designed to bring airports and airlines together for face-to-face meetings. It has a 14-year track [...]
http://www.aci-na.org/blog/2011/06/22/2011-jumpstart%c2%ae-sets-new-records/
Customers Are Not Just Another Can of Soup
By Stephenie Brooks Chicken noodle, cream of mushroom, tomato—um, no thank you. No canned soup for me. I prefer it home made, and garnished with customer service. At the ACI-NA Customer Service & Aviation Education Conference held last week in Denver, the point was made by Sally Covington, deputy manager of aviation Marketing and public [...]
http://www.aci-na.org/blog/2011/03/23/customers-are-not-just-another-can-of-soup/
Keynote Speaker Bilton Emphasizes “The Conversation”
By Debby McElroy In an energetic presentation Monday morning, Nick Bilton, Lead Technology Reporter for The New York Times, provided attendees a fascinating look at cutting edge technology trends. He emphasized that tech-savvy travelers want a conversation, with access to immediate and up-to-date information. “They want that in all the experiences where they spend money,” [...]
http://www.aci-na.org/blog/2010/09/27/keynote-speaker-bilton-emphasizes-%e2%80%9cthe-conversation%e2%80%9d/
