By Tom Smith Airport apps. They sound sexy and cool. An airport with its own app appears so cutting edge. But is an app the right strategy for your airport? The topic of airport apps and wayfinding was explored in the June Centerlines and at the recent Marketing and Communications Conference in Sacramento. At two-plus [...]
All posts in category Marketing Communication
To App or Not? The Question Remains
Posted by Tom Smith on June 25, 2012
http://www.aci-na.org/blog/2012/06/25/to-app-or-not-the-question-remains/
Airports Honor John Infanger (@airportbusiness) for 25 Years of Service
By Morgan Dye Airports Council International-North America (ACI-NA) President Greg Principato this morning recognized John Infanger, editorial director for Airport Business Magazine, for 25 years of service to the aviation community at the ACI-NA 20th Annual Conference & Exhibition. Statement of ACI-NA President Greg Principato: “For 25 years, John Infanger has covered the airport and [...]
Posted by mdye on October 18, 2011
http://www.aci-na.org/blog/2011/10/18/airports-honor-john-infanger-airportbusiness-for-25-years-of-service/
ACI-NA Launches Website Redesign
By Morgan Dye Airports Council International-North America (ACI-NA) has launched a redesign of its website at www.aci-na.org. The new design is intended to better serve the needs of its airport and associate members by focusing on the most relevant content and providing enhanced functionality with improved navigational aids. “We’re pleased to introduce the redesigned website, [...]
Posted by mdye on September 15, 2011
http://www.aci-na.org/blog/2011/09/15/aci-na-launches-website-redesign/
2011 JumpStart® Sets New Records
By Aneil Patel and Liying Gu Over 350 airport and airline representatives gathered i Cleveland, OH this week for the ACI-NA Marketing and Communications & JumpStart Air Service Development Program. The ACI-NA JumpStart® Program is the premier airport-to-airline networking program designed to bring airports and airlines together for face-to-face meetings. It has a 14-year track [...]
Posted by Tom Smith on June 22, 2011
http://www.aci-na.org/blog/2011/06/22/2011-jumpstart%c2%ae-sets-new-records/
Customers Are Not Just Another Can of Soup
By Stephenie Brooks Chicken noodle, cream of mushroom, tomato—um, no thank you. No canned soup for me. I prefer it home made, and garnished with customer service. At the ACI-NA Customer Service & Aviation Education Conference held last week in Denver, the point was made by Sally Covington, deputy manager of aviation Marketing and public [...]
Posted by webmaster on March 23, 2011
http://www.aci-na.org/blog/2011/03/23/customers-are-not-just-another-can-of-soup/