The Millennials are Coming!
I just popped into the BIT pre-conference seminar, and listened to Roddy Boggus—from Gresham, Smith and Partners—discuss how the changing consumer is affecting terminal design. During the session Passenger Processing: An Architect’s Perspective, Boggus mentioned one particular group of airport patron that could change the landscape of the entire air travel process: “Millennials”.
These Millennials are [...]