Category Archives: Airports

Airport Spotlights

One Year Later, Travelers Continue to Benefit from Mobile Passport App

MPC App
By Matt Cornelius, Managing Director, Air Policy, ACI-NA

As we celebrate the one year anniversary of Mobile Passport Control today, ACI-NA continues to welcome growing passenger satisfaction with our innovative app. Mobile Passport allows eligible travelers to submit their passport information and customs declaration form via an iOS or Android device prior to U.S. Customs and Border Protection (CBP) inspection. This first-of-its-kind app was developed by ACI-NA and Airside Mobile in partnership with U.S. Customs and Border Protection.

“Passenger facilitation is a top priority for North American airports and our airline partners,” said ACI-NA President and CEO Kevin M. Burke at a press event earlier this summer at Hartsfield-Jackson Atlanta International Airport. “This new technology offers passengers one more tool for fast and efficient entry into the United States while maintaining the highest safety and security standards. As more and more travelers adopt Mobile Passport, we could not be more pleased with the early results and increased efficiency we are already seeing.”

First launched at Hartsfield-Jackson Atlanta International Airport one year ago today, Mobile Passport has now been successfully deployed at Miami International Airport, Seattle-Tacoma International Airport, and Chicago O’Hare International Airport, and San Francisco International Airport.

Since its official launch, the Mobile Passport app has been downloaded nearly 150,000 times. The app has been used more than 62,000 times by eligible travelers entering the United States, with half of all transactions taking place at Miami International Airport. Additionally, the app recently received its 500th five-star rating in the iTunes app store. Mobile Passport was also recognized as the Best Immigration and Arrivals Initiative in 2015 by the Future Travel Experience Awards.

In addition to transforming the Customs clearance process for eligible travelers arriving in the United States, Mobile Passport has proved to be an outstanding example of the kind innovation that occurs when industry and government work together to achieve cost-effective solutions.

“Airports see a clear role for innovative technology in creating a more efficient traveler experience, and Mobile Passport is just the beginning,” said Burke. “Moreover, Canadian, Asian, European airports have acknowledged U.S. leadership on Mobile Passport and have expressed interest in expanding Mobile Passport technology globally.”

ACI-NA Takes Home Three ‘Fastest Growing’ Awards

ACI-NA’s Vice President of Conferences, Education and Partnerships Dee Clemmons was spotted on the red carpet at the Fastest 50 Awards and Summit last night with ACI-NA Annual Conference and Exhibition partners from Show Management Solutions.

ACI-NA’s Vice President of Conferences, Education and Partnerships Dee Clemmons was spotted on the red carpet at the Fastest 50 Awards and Summit last night with ACI-NA Annual Conference and Exhibition partners from Show Management Solutions.

During the Fastest 50 Awards and Summit in Chicago last night, ACI-NA was presented with three awards after being identified as one of the 50 fastest growing trade shows in the United States by Trade Show Executive. The 2014 ACI-NA Annual Conference and Exhibition, hosted in Atlanta by Hartsfield-Jackson Atlanta International Airport, took home Top 25 honors in all three growth categories, including growth in attendance, increase in exhibits, and expansion of the trade show floor. “Industry support for the ACI-NA Annual Conference and Exhibition continues to grow because of the high priority our members place on having an impactful forum to discuss challenges and collaborate around solutions,” said ACI-NA President and CEO Kevin M. Burke. Industry stakeholders can begin registering for the 2015 ACI Annual Conference and Exhibition, which will be hosted in Long Beach by Long Beach Airport October 4 – 7, 2015. Learn more about the 2015 ACI-NA Annual Conference and Exhibition at annual.aci-na.org.

Up, Up, and Away: Hudson Group Finds that Millenial Travel Is on the Rise

We live in a digital world. Truth be told, I’m never more than a few feet away from my smartphone. It’s amazing how one small device can do so much to keep us organized and connected in every aspect of our lives.

The smart phone has even taken on the role of travel agent. Exciting new domestic and global destinations are accessible through Twitter, Instagram, and Pinterest. With a few taps, I can log into my airline’s app and book my airfare in minutes. In Atlanta, Miami, and Seattle, I can use my smartphone to clear customs. At some airports, I can even arrange for Uber or Lyft to pick me up, all without missing a beat.

More and more members of my generation are harnessing this digital power to travel. In fact, millennials are traveling more than any other generation according to the Hudson Group’s latest 2015 travel trends infographic.

Hudson2015TravelTrendsInfographic

As an aviation newbie, I’m quickly learning how eager airports are to embrace mobile technology to enhance the travel experience. You can read about some of the latest airport mobile trends in ACI-NA’s latest issue of Centerlines.

Millennials like me are looking for an easy airport experience. We want airports to provide us with the ability to use digital boarding passes, access free (and fast!) wifi, and order a taxi from our phones. While most airports are working to progress with technology, figuring out how to do so and what’s next is no easy task.

That’s why ACI-NA is excited about our upcoming Business of Airports Conference this April 20 – 22 in Phoenix, AZ. The entire conference designed to help airports think about “what’s next” and how to get there. Through networking and interactive sessions, airport decision makers and innovative concessionaires and service providers will have the opportunity to discuss and discover the different ways to embrace technology in the airport environment. Mobile trends will at the core of the conference agenda as we explore non-aeronautical revenue and infrastructure considerations, including in depth discussions on ride-booking apps and more.

Mimi Ryals
Communications and Marketing Coordinator
ACI-NA

“Beyond the Runway” Coalition Update and Reception

This week, ACI-NA’s “Beyond the Runway” coalition took to Capitol Hill for a briefing and reception targeted to a broad cross section of aviation industry stakeholders and hill staffers.  Committed and prospective coalition members filled the House Transportation and Infrastructure committee room in Rayburn House Office Building for a brief presentation on the headway we’re making toward modernizing how we finance our nation’s airports and aviation infrastructure.

ACI-NA Director of Advocacy Nathan Pick welcomes "Beyond the Runway" coalition partners and Hill staffers to the Feb. 24 briefing.

ACI-NA Director of Advocacy Nathan Pick welcomes “Beyond the Runway” coalition partners and Hill staffers to the Feb. 24 briefing.

The briefing, conducted by ACI-NA’s Government Affairs team, was an opportunity for airports to educate coalition members and Hill staffers on what airports are hoping to gain in the 2015 FAA Reauthorization. Immediately following, ACI-NA hosted a networking reception that allowed attendees to discuss what steps to take next in advocating for airports and modernizing how we finance these important capital improvement projects.

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ACI-NA Senior Vice President of Government and Political Affairs George Kelemen gives an update on AirportsUnited activity.

When I joined ACI-NA a few months ago, I was immediately propelled into the office’s efforts to assure a successful FAA Reauthorization, and the event brought to light the labor we are putting into the coalition to make sure that airports’ issues are represented.

ACI-NA President and CEO Kevin M. Burke talks airport priorities with a Congressional staffer.

ACI-NA President and CEO Kevin M. Burke talks airport priorities with a Congressional staffer.

With just over 200 days until the deadline for the next Reauthorization, the airport industry’s work is far from over.  But I can assure you that ACI-NA is taking action on behalf of your airport. As we like to say here in the Washington office, we are maintaining a steady drumbeat in advocating for airport priorities in 2015.

Mimi Ryals
Communications and Marketing Coordinator
ACI-NA