Be sure to check your mailbox for the latest edition of Centerlines. December’s issue features a cover story on the future of airport concessions and how these programs have adapted to the challenging economy while taking advantage of new opportunities.
December 2009
It’s no shock to anyone that the struggling economy has affected airport operations—particularly in the concessions realm. According to the article, while sales per enplaned passenger have held steady, overall revenue at airports is dropping because of the drop in passenger numbers. Specialty retail has been hit the hardest, dropping anywhere from one to eight percent.
But airports and their partners are choosing to take advantage of the economic lull to reevaluate and improve operations. Some concessionaries have changed their hours of operation to meet busy traffic periods and to cut costs. Other airports are offering personal services and conveniences such as pet kennels and sleep hotels. In doing so, airports will be prepared for passenger demands when traffic returns.
Other stories featured in the December issue of Centerlines include:
- - Airports: Complex Responsibilities in Challenging Times
- - The Screening Partnership Program: Is the Opt-Out Still an Option?
- - Enabling the Disabled: Curb-to-Curb Accessibility is a Never-Ending Struggle
Click here to read the cover story. Click here to view the entire December Centerlines issue.