Annual Reports

Winner
Edmonton International Airport

Honorable Mentions
John Wayne Airport
Austin-Bergstrom International Airport
Nashville International Airport


Digital Advertising

Winner
Metropolitan Washington Airports Authority

Honorable Mentions
Dallas/Fort Worth International Airport


Marketing Campaigns

Winner
Vancouver Airport Authority

Honorable Mentions
Dane County Regional Airport
Louisville International Airport


Partnering With Carriers

Winner
Miami International Airport

Honorable Mentions
Vancouver Airport Authority


Print Communications

Winner
Fort Wayne International Airport

Honorable Mentions
Vancouver Airport Authority
Cleveland Hopkins International Airport


Promotional Items

Winner
Houston Airport System

Honorable Mentions
Dane County Regional Airport


Radio Advertising

Winner
General Mitchell International Airport

Honorable Mentions
Dane County Regional Airport
Dallas/Fort Worth International Airport


Video & Film Productions

Winner
Nashville International Airport

Honorable Mentions
Vancouver Airport Authority
Dallas/Fort Worth International Airport
Miami International Airport
General Mitchell International Airport


Community Education & Outreach

Winner
Vancouver Airport Authority

Honorable Mentions
Tampa International Airport
San Francisco International Airport


Newsletters

Winner
Miami International Airport

Honorable Mentions
Vancouver Airport Authority
Gander International Airport


Public Relations Campaigns

Winner
San Diego International Airport

Honorable Mentions
Los Angeles World Airports
Billy Bishop Toronto City Airport


Social Media Campaigns

Winner
Ottawa International Airport

Honorable Mentions
Denver International Airport
Dallas/Fort Worth International Airport


Special Events

Winner
St. Pete-Clearwater International Airport

Honorable Mentions
Philadelphia International Airport
Akron-Canton Airport


Unscheduled Communications

Winner
St. John’s International Airport

Honorable Mentions
Edmonton International Airport
Calgary International Airport


Websites

Winner
Lynden Pindling International Airport

Honorable Mentions
Montréal–Pierre Elliott Trudeau International Airport
Asheville Regional Airport


Customer Service Programs

Winner
LaGuardia Airport

Honorable Mentions
Dallas Love Field
Miami International Airport
Dallas/Fort Worth International Airport
Houston Airport System


Customer Service Technology Innovation

Winner
Lambert-St. Louis International Airport

Honorable Mentions
Miami International Airport
Dallas/Fort Worth International Airport


Partnering with Concessionaires/Service Providers

Winner
Norman Y. Mineta San José International Airport

Honorable Mentions
Midway International Airport
Vancouver Airport Authority